Crucial Conversations for Accountability

Building on the skills taught in Crucial Conversations for Mastering Dialogue, Crucial Conversations for Accountability teaches a step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment. This course teaches: 

  • Performance accountability - Participants learn how to talk about expectations in a way that yields two-way accountability and allows further progress to be made.
  • How to accelerate problem solving - Consistent application of the skills leads to faster problem solving, decision-making, and conflict resolution.
  • How to improve relationships & productivity - When issues are resolved and focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.

Crucial Accountability (CA) is a three-day course taught by certified CA facilitators. This course is available to Crucial Conversations graduates only. If you are interested in attending Crucial Accountability and need to complete Crucial Conversations (CC), visit the Crucial Conversations webpage

Cost: $180

Tuesday, April 11 at 9:00am to 12:00pm

Event Type



Faculty, Staff


HR, Employee Learning

Human Resources
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