Dealing with Porcupines
Tuesday, February 28, 2023 12pm to 1pm
About this Event
This event is for all faculty. Need to calm a combative conversation? Consider BIFF, the High Conflict Institute’s highly effective method of responding to difficult people, personal attacks, hostile emails, and meltdowns. Ombuds will introduce the BIFF approach and provide an opportunity to practice during this Workshop!
Presenter(s)
- Liz Hill, J.D., Co-OP*, Associate Director, Ombuds Office and Kirsi Aulin, Director, Ombuds Office
Event Details
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Dial-In Information
A Zoom address will be sent to participants after registering via Skillsoft.
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