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VERSION:2.0
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CALSCALE:GREGORIAN
X-WR-CALNAME:The Buff Way: Demonstrating our Culture of Care
X-WR-TIMEZONE:Mountain Time (US & Canada)
BEGIN:VEVENT
DTSTAMP:20260615T171253Z
UID:tag:localist.com\,2008:EventInstance_49586156290133
DTSTART:20260519T150000Z
DTEND:20260519T190000Z
DESCRIPTION:Course Description\n\nThe Buff Way: Demonstrating our Culture o
 f Care provides the knowledge\, skills\, and abilities CU Boulder employee
 s need to demonstrate a culture of care that results in high student succe
 ss and retention. The Buff Way is based on care standards\, guiding princi
 ples\, and operating guidelines developed by CU Boulder. \n\nThe program w
 ill develop the skills needed to provide exceptional service to all member
 s of the CU Boulder community from internal campus partners to students to
  external stakeholders. Join us to learn what it means to serve our commun
 ity in The Buff Way.  \n\nLearning Outcomes\n\nAfter attending this trai
 ning\, participants will be able to:  \n\nDemonstrate the mindset of a c
 ulture of care service provider Demonstrate how to mitigate unconscious 
 bias in service interactionsAssess their current service skills and streng
 ths  Investigate the harms that can come when we do not demonstrate a 
 culture of care\, including the impact on student retention  Demonstra
 te their knowledge of those we serveAnticipate and respond to the needs\, 
 wants and expectations of those they are serving  Implement a four-ste
 p process for managing a conversation to demonstrate a culture of care I
 mplement the communication skills that demonstrate a culture of care\, inc
 luding the art of focused questions and problem-solving skills   Cul
 tivate skills for handling difficult conversations and situations when del
 ivering service   \n Who should attend\nFaculty and staff who interact
  directly with students and others in a service capacity should take this 
 course. \n\nCost\nThere is no cost for this program.
GEO:40.013304;-105.251847
LOCATION:Administrative and Research Center\, 346
SUMMARY:The Buff Way: Demonstrating our Culture of Care
URL;VALUE=URI:https://calendar.colorado.edu/event/the-buff-way-demonstratin
 g-our-culture-of-care
CATEGORIES:Workshop/Training
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20260615T171253Z
UID:tag:localist.com\,2008:EventInstance_52746210237746
DTSTART:20260728T150000Z
DTEND:20260728T190000Z
DESCRIPTION:Course Description\n\nThe Buff Way: Demonstrating our Culture o
 f Care provides the knowledge\, skills\, and abilities CU Boulder employee
 s need to demonstrate a culture of care that results in high student succe
 ss and retention. The Buff Way is based on care standards\, guiding princi
 ples\, and operating guidelines developed by CU Boulder. \n\nThe program w
 ill develop the skills needed to provide exceptional service to all member
 s of the CU Boulder community from internal campus partners to students to
  external stakeholders. Join us to learn what it means to serve our commun
 ity in The Buff Way.  \n\nLearning Outcomes\n\nAfter attending this trai
 ning\, participants will be able to:  \n\nDemonstrate the mindset of a c
 ulture of care service provider Demonstrate how to mitigate unconscious 
 bias in service interactionsAssess their current service skills and streng
 ths  Investigate the harms that can come when we do not demonstrate a 
 culture of care\, including the impact on student retention  Demonstra
 te their knowledge of those we serveAnticipate and respond to the needs\, 
 wants and expectations of those they are serving  Implement a four-ste
 p process for managing a conversation to demonstrate a culture of care I
 mplement the communication skills that demonstrate a culture of care\, inc
 luding the art of focused questions and problem-solving skills   Cul
 tivate skills for handling difficult conversations and situations when del
 ivering service   \n Who should attend\nFaculty and staff who interact
  directly with students and others in a service capacity should take this 
 course. \n\nCost\nThere is no cost for this program.
GEO:40.013304;-105.251847
LOCATION:Administrative and Research Center\, 346
SUMMARY:The Buff Way: Demonstrating our Culture of Care
URL;VALUE=URI:https://calendar.colorado.edu/event/the-buff-way-demonstratin
 g-our-culture-of-care
CATEGORIES:Workshop/Training
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20260615T171253Z
UID:tag:localist.com\,2008:EventInstance_52746210239795
DTSTART:20261110T200000Z
DTEND:20261110T220000Z
DESCRIPTION:Course Description\n\nThe Buff Way: Demonstrating our Culture o
 f Care provides the knowledge\, skills\, and abilities CU Boulder employee
 s need to demonstrate a culture of care that results in high student succe
 ss and retention. The Buff Way is based on care standards\, guiding princi
 ples\, and operating guidelines developed by CU Boulder. \n\nThe program w
 ill develop the skills needed to provide exceptional service to all member
 s of the CU Boulder community from internal campus partners to students to
  external stakeholders. Join us to learn what it means to serve our commun
 ity in The Buff Way.  \n\nLearning Outcomes\n\nAfter attending this trai
 ning\, participants will be able to:  \n\nDemonstrate the mindset of a c
 ulture of care service provider Demonstrate how to mitigate unconscious 
 bias in service interactionsAssess their current service skills and streng
 ths  Investigate the harms that can come when we do not demonstrate a 
 culture of care\, including the impact on student retention  Demonstra
 te their knowledge of those we serveAnticipate and respond to the needs\, 
 wants and expectations of those they are serving  Implement a four-ste
 p process for managing a conversation to demonstrate a culture of care I
 mplement the communication skills that demonstrate a culture of care\, inc
 luding the art of focused questions and problem-solving skills   Cul
 tivate skills for handling difficult conversations and situations when del
 ivering service   \n Who should attend\nFaculty and staff who interact
  directly with students and others in a service capacity should take this 
 course. \n\nCost\nThere is no cost for this program.
GEO:40.013304;-105.251847
LOCATION:Administrative and Research Center\, 346
SUMMARY:The Buff Way: Demonstrating our Culture of Care
URL;VALUE=URI:https://calendar.colorado.edu/event/the-buff-way-demonstratin
 g-our-culture-of-care
CATEGORIES:Workshop/Training
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20260615T171253Z
UID:tag:localist.com\,2008:EventInstance_52746210240820
DTSTART:20270215T170000Z
DTEND:20270215T190000Z
DESCRIPTION:Course Description\n\nThe Buff Way: Demonstrating our Culture o
 f Care provides the knowledge\, skills\, and abilities CU Boulder employee
 s need to demonstrate a culture of care that results in high student succe
 ss and retention. The Buff Way is based on care standards\, guiding princi
 ples\, and operating guidelines developed by CU Boulder. \n\nThe program w
 ill develop the skills needed to provide exceptional service to all member
 s of the CU Boulder community from internal campus partners to students to
  external stakeholders. Join us to learn what it means to serve our commun
 ity in The Buff Way.  \n\nLearning Outcomes\n\nAfter attending this trai
 ning\, participants will be able to:  \n\nDemonstrate the mindset of a c
 ulture of care service provider Demonstrate how to mitigate unconscious 
 bias in service interactionsAssess their current service skills and streng
 ths  Investigate the harms that can come when we do not demonstrate a 
 culture of care\, including the impact on student retention  Demonstra
 te their knowledge of those we serveAnticipate and respond to the needs\, 
 wants and expectations of those they are serving  Implement a four-ste
 p process for managing a conversation to demonstrate a culture of care I
 mplement the communication skills that demonstrate a culture of care\, inc
 luding the art of focused questions and problem-solving skills   Cul
 tivate skills for handling difficult conversations and situations when del
 ivering service   \n Who should attend\nFaculty and staff who interact
  directly with students and others in a service capacity should take this 
 course. \n\nCost\nThere is no cost for this program.
GEO:40.013304;-105.251847
LOCATION:Administrative and Research Center\, 346
SUMMARY:The Buff Way: Demonstrating our Culture of Care
URL;VALUE=URI:https://calendar.colorado.edu/event/the-buff-way-demonstratin
 g-our-culture-of-care
CATEGORIES:Workshop/Training
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20260615T171253Z
UID:tag:localist.com\,2008:EventInstance_52746210241845
DTSTART:20270517T150000Z
DTEND:20270517T190000Z
DESCRIPTION:Course Description\n\nThe Buff Way: Demonstrating our Culture o
 f Care provides the knowledge\, skills\, and abilities CU Boulder employee
 s need to demonstrate a culture of care that results in high student succe
 ss and retention. The Buff Way is based on care standards\, guiding princi
 ples\, and operating guidelines developed by CU Boulder. \n\nThe program w
 ill develop the skills needed to provide exceptional service to all member
 s of the CU Boulder community from internal campus partners to students to
  external stakeholders. Join us to learn what it means to serve our commun
 ity in The Buff Way.  \n\nLearning Outcomes\n\nAfter attending this trai
 ning\, participants will be able to:  \n\nDemonstrate the mindset of a c
 ulture of care service provider Demonstrate how to mitigate unconscious 
 bias in service interactionsAssess their current service skills and streng
 ths  Investigate the harms that can come when we do not demonstrate a 
 culture of care\, including the impact on student retention  Demonstra
 te their knowledge of those we serveAnticipate and respond to the needs\, 
 wants and expectations of those they are serving  Implement a four-ste
 p process for managing a conversation to demonstrate a culture of care I
 mplement the communication skills that demonstrate a culture of care\, inc
 luding the art of focused questions and problem-solving skills   Cul
 tivate skills for handling difficult conversations and situations when del
 ivering service   \n Who should attend\nFaculty and staff who interact
  directly with students and others in a service capacity should take this 
 course. \n\nCost\nThere is no cost for this program.
GEO:40.013304;-105.251847
LOCATION:Administrative and Research Center\, 346
SUMMARY:The Buff Way: Demonstrating our Culture of Care
URL;VALUE=URI:https://calendar.colorado.edu/event/the-buff-way-demonstratin
 g-our-culture-of-care
CATEGORIES:Workshop/Training
END:VEVENT
END:VCALENDAR